INTERNATIONAL

DOCUMENT CONCIERGE

Our Services

Each service is approached with accuracy, discretion, and empathy - ensuring your paperwork is complete, compliant, and handled with genuine care. Whether you’re reclaiming family citizenship, preparing for travel or building a life across borders, I help make the process clear, organized, and achievable.

USA, Canada, UK, Italy, Portugal and France.

I’m open to taking on new jurisdictions as requests arise.

  • NEXUS Applications
    Fast, guided support for your NEXUS application or renewal — from eligibility review and form preparation to interview scheduling and documentation. Whether you’re applying for the first time or renewing an existing membership, we help ensure accuracy and peace of mind.

    Passport Renewals & Replacements
    Assistance with U.S., U.K., Italy and other passport renewals or replacements. We help organize the required identification, photos, and supporting documents, review your application for completeness, and guide you through submission and tracking.

  • Vital Document Collection
    Locating and retrieving official records — such as birth, marriage, death, and naturalization certificates — from archives around the world. We coordinate certified copies, translations, and apostilles when required, ensuring your documentation meets the standards for citizenship or legal use abroad.

    Travel Logistics Assistance
    Personalized support for international travel. From organizing required paperwork and entry documents to coordinating timelines to help you travel comfortably and confidently.

  • For clients pursuing more complex or heritage-based applications, these advanced services offer detailed research, document coordination and personalized case support.

    Canadian Rehabilitation
    Comprehensive guidance for individuals seeking entry to Canada following a past conviction or legal matter. We assist in determining eligibility, gathering supporting records, preparing application forms, and organizing all documentation required by Canadian immigration authorities. Each case is handled with care, confidentiality, and a focus on clarity throughout the process.

    Citizenship-by-Descent
    Personalized assistance for those pursuing recognition of their ancestral nationality. We help trace family lineage, identify required records, and prepare applications for citizenship through birthright, descent or parentage. With extensive experience in international documentation and archival research, we simplify the steps to reclaim your family’s heritage and secure dual citizenship.

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ABOUT

Ms. Agent Ottawa

I’m Chelsea - the person behind Ms. Agent Ottawa.

I’ve always loved international connection, and over the years I’ve become skilled at navigating the practical details that make it possible.

My own journey began with curiosity about my family’s roots. My father was born in England, and exploring that heritage eventually led me to 20 years of research, document collection, and finally my own dual citizenship with the U.K. That experience showed me how confusing these systems can be - and how meaningful it is to have someone knowledgeable by your side.

After living and studying in French-speaking Switzerland, I gained not only language skills but a deeper sense of how culture, identity, and documentation all weave together. Today, I help others move confidently through their own cross-border processes, whether they’re reclaiming citizenship-by-descent, renewing a passport, or coordinating international logistics - always with care, clarity, and a personal touch.

Learn more here

Let's Roll

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